Troubleshooting

Occasionally, malfunctions can occur during use in the event of an incorrect action or failure. The quick troubleshooting, the Information “Ixx” and Error message “Exx” guide you through the actions you need to take to correct the malfunction.

important_icon IMPORTANT: If the malfunction persists or more serious conditions occur, switch OFF the unit power supply and contact your representative.

When you call your representative, you must have the following information ready:

Quick Troubleshooting

Quick troubleshooting guides you through the actions you need to take to correct the malfunctions.

The following table lists the malfunctions and the actions to take.

Malfunction

Possible Cause

Action

Nothing lights up.

The unit power switch is OFF.

Switch ON the unit.

The unit is electrically disconnected.

Connect the unit power supply cable.

The circuit breaker is OFF.

Turn ON the circuit breaker.

Control unit doesn't light up.

The control unit is defective or disconnected.

Call your representative.

No X-ray emission.

The generator is cooling.

Wait until the I01 message and the red LED on the control key disappear.

The X-ray exposure button is defective.

Call your representative.

The X-ray emission works, but the exposure is too light or completely white.

The wrong exposure preset program is being used.

Change the preset program (see the procedure Setting the Mode).

The generator is not positioned correctly.

Adjust the generator position.

The exposure time is too short.

Increase the exposure time.

The development time is too short.

Increase the development time (see the manufacturer’s instructions).

The developer is too cold.

Heat the developer

The developer is too old or diluted.

Replace with a new developer

The preset mode is not selected properly.

Verify your exposure settings (see the exposure procedure).

The receptor is not correctly positioned.

Reposition the receptor.

The unit is not correctly installed.

Call your representative.

The X-ray emission works but exposure is too dark.

The wrong preset exposure program is being used.

Change the preset program (see the procedure Setting the Mode).

The exposure time is too long.

Reduce the exposure time.

The development time is too long.

Reduce the development time (see the manufacturer’s instructions).

The developer is too hot.

Cool the developer

The developer is too concentrated.

Adjust the concentration or change developer.

The exposure time mode is not correctly selected.

Check your exposure settings (see the exposure procedure).

Related Topics

Information Messages

Error Messages

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