Working with the Ledger

Distributing Unapplied Funds

A payment or adjustment is considered unapplied if it is entered and not distributed to charges. This occurs if an overpayment is made, if a deposit is made to a patient’s account to cover future services, or if the distribution of a payment or adjustment is deleted.

Use the Payment/Adjustment Entry window, also known as the "Payment Wizard," to distribute unapplied funds.

To distribute unapplied funds:

1. In the Patient window, click . The Open Payments window is displayed.

2. Select the payment or adjustment to distribute.

3. Click Select. The Payment/Adjustment Entry window (Payment Wizard) is displayed with the payment information completed, as the payment was previously posted.

4. Click Next. The second window of the Payment Wizard is displayed.

5. Check the boxes next to the charges to which this payment applies.

6. Click Next. The third window of the Payment Wizard is displayed.

7. Modify the Next Action for each charge, if necessary.

8. Click Finish. The Exit Options window is displayed if you selected the appropriate options on the System Defaults tab of the Practice Data Entry window. Click Exit if the Exit Options window is not displayed.

9. In the Exit Options window, select one of the following options:

• Open PaymentsCloses the Payment Wizard and returns to open payments.

• Check Out WindowCloses the Payment Wizard to check out the patient.

• ExitCloses the Payment Wizard.