Posting Denials

To post a denial to a batch of payments:

  1. On the WinOMS toolbar, click Batch Pay. The Batch Payment window is displayed.

  2. On the Payment Information tab, enter all necessary information.

  3. Select the Denial checkbox next to the Amount field.

  4. Click the Payment Distribution tab.

  5. Select a patient by typing the claim identification number or the insured party identification number, or click Search to search for a patient.

  1. To mark a claim as denied, select a claim from the claims list in the middle of the window and select the Den checkbox next to that claim. The Den checkboxes next to each charge in the charges list for the selected claim are automatically selected.

If necessary, deselect the Den checkboxes next to any charges that are not denied.

  1. To mark a charge as denied, select a claim from the claims list and click the Den checkbox next to a charge in the charges list in the lower section of the window.

  2. Click Apply. A message is displayed, indicating the number of charges applied. Click OK.

  3. Click the Distribution Review tab, review the information, and print the information if necessary.

  4. To post the denial and close the Batch Payment window, click Exit, or to post payments from another check or carrier, click Next Check.

To post a denial to a specific claim or charge:

  1. On the WinOMS CS software toolbar, click Batch Pay. The Batch Payment window is displayed.

  2. On the Payment Information tab, enter all necessary information. Do not check the Denial checkbox next to the Amount field.

  3. Click the Payment Distribution tab.

  4. Select a patient by doing one of the following:

  5. Type the claim identification number or the insured party identification number.

  6. Click Search to search for a patient.

  1. To mark a claim as denied, select a claim from the claims list in the middle of the window and click the Den checkbox next to that claim. The Den checkboxes next to each charge in the charges list for the selected claim are automatically selected.

If necessary, deselect the Den checkboxes next to any charges that are not denied.

  1. To mark a charge as denied, select a claim from the claims list and click the Den checkbox next to a charge in the charges list in the lower section of the window.

  2. Click Apply. A message is displayed, indicating the number of charges applied. Click OK.

  3. Click the Distribution Review tab, review the information, and print the information if necessary.

  4. To post the denial and close the Batch Payment window, click Exit, or to post payments from another check or carrier, click Next Check.