WinOMS eServices > Using the WinOMS ePayments Service
After obtaining authorization for credit card transactions, you must settle these transactions with the bank. The settlement process enables actual payment to the practice for services rendered.
To print pending settlement transactions:
In the Electronic Credit Card Processing Pending Credit Card Transactions window, click Print the pending settlement transactions. The Electronic Credit Card Processing window displays a Pending Credit Card Batches report.
Click Print to print a copy for your records, and then click Close to return to the Electronic Credit Card Processing Pending Credit Card Transactions window.
Transactions left unsettled for 30 days past the authorization date are not processed.
To settle the credit card transactions at the end of each day:
Select Billing > Credit Card Processing > Settlement Stages. The Electronic Credit Card Processing Settlement window is displayed.
Click the View the previously settled transactions for the date specified button. The Electronic Credit Card Processing Pending Credit Card Transactions window is displayed.
You can perform all of the settlement activities from the Electronic Credit Card Processing Pending Credit Card Transactions ,window or you can click Close and return to the Electronic Credit Card Processing Settlement window to continue the settlement process.
In the Selected Transactions Options section, click the View the selected transaction button. The Electronic Credit Card Processing Credit Card Transaction window is displayed.
After viewing the transaction, click Close. The Electronic Credit Card Processing Pending Credit Card Transactions window is displayed again.
To begin the settlement process, click the Start the settlement process with the bank button. The Electronic Credit Card Processing Settling With Bank window is displayed. When the settlement is complete, a message is displayed. Scroll through the window to view the messages from the bank regarding this batch of transactions, if necessary.
Click Print Confirmation to print a confirmation of the report or click Close to return to the previous window.
A Credit Card Settlement report must be generated at the end of each day to reconcile credit card transactions.
To print a Credit Card Settlement report:
Do one of the following:
In the Electronic Credit Card Processing Settlement window, click the Print the settlement confirmation button.
In the Electronic Credit Card Processing Settling with Bank window, click Print Confirmation when the settlement is complete.
An Electronic Credit Card Processing window displays a Credit Card Settlement Confirmation report.
Click Print to print the report or click Close to return to the previous window.
If you want to delete a credit card payment that has been authorized but not settled, you can delete the payment from the ledger. To remove the authorization from a patient’s credit card, contact a support representative.
You cannot delete a settled credit card payment. You must issue a refund after a transaction has been settled.