Performing a New Installation

If you wish to upgrade from WinOMS version 9.x to WinOMS version 10.x, contact a Carestream Dental Sales Representative.

WinOMS, version 10.0, includes Microsoft SQL Server 2019. Before you begin, make sure the winomscs folder on your server is a shared folder with full read and write permission. See the documentation and online help provided with your Windows operating system for more information on sharing.

If you would like support/assistance with installing the software, please go to our website to schedule an appointment.
WinOMS, version 10.0x, should be installed only on workstations running the Windows 10 or Windows 11 operating system. Dedicated servers should run the Windows Server 2019 or Windows Server 2022 operating system.

Before you begin:

Review the WinOMS Releases Notes.
Ensure that each computer in your network meets the minimum system requirements. For more information, see the WinOMS System Requirements.
Ensure the winomscs folder on your server is a shared folder with full read and write permission. See the documentation and online help provided with your Windows operating system for more information on sharing.
Check or reset your screen resolution to optimize your use of WinOMS. A minimum resolution of 1280 x 1024 is required. The recommended resolution is 1440 X 900 for use with the Electronic Medical Records (EMR) feature.
Run a daily backup of important data, review this installation guide, and shut down all workstations.
Download the Installer files.

Downloading the Installer

The WinOMS Installer files are available via download from Carestream Dental's Dental Practice Management Software Download Service.

Save the WinOMS and SQL Server installer files to your server computer, and then follow the procedures in this guide to perform a new WinOMS installation.

The SQL Server download is provided with WinOMS version 10, and is not needed for version 9.

To download the Installer files:

On your computer, go to https://softwaredownload.csdental.com/en-US. The Dental Practice Management Software Download Service login window is displayed.
Enter your Customer ID and ZIP Code, and then click Submit. The installer file downloads are displayed based on your purchase, along with instructions.

Server computers need both files. Workstation computers need only the WinOMS file.

For each file, click Download, and save the file to the default download location.
If the downloaded file is zipped (.zip), right-click and select Extract All.

To install WinOMS for the first time, install the software in the following order: