The Short Call List is a list of patients with scheduled appointments who might be available to fill an earlier time slot. From the list, you can click on an appointment to view details and contact information or add a note. To reschedule an appointment, click Rebook.
To generate a Short Call List:
Click the Tasks tab.
Click the Short Call List icon. A list of patients with non-cancelled appointments whose short call status is not "No" is displayed.
The short call status for an appointment is assigned on the appointment card in the Details section. The status is either No, Anytime, Morning, or Afternoon.
Use the Filter options to refine the list: