Configuring the SUS

The Software Update Service (SUS) enables you to receive notifications when an update is available.

You will need to configure the service only once, and it can be done on any machine, including the server.

Tip: Have your account ID/Customer ID number handy, as you will be asked for this information during the configuration process. If you don't know your account ID/CustomerID number, before you start the configuration process, launch SoftDent (on another machine, if necessary). From the Help menu, click About SoftDent. Click Show License Details. Locate the CustomerID number.

To configure the SUS:

Do one of the following:
Select Start > All Programs > Carestream > Software Update Service > Configure Software Update Service.
Right-click the triangle logo and select Configure Update Service.
After installing the latest version of SoftDent, double-click the SoftDent icon on your desktop. (Note: If you have already set up the update service, the SoftDent Login window is displayed.)

The Software Update Service — Start Using the Software Update Service (SUS) window is displayed.

If you have a Carestream single-sign-on (SSO) account, type your email address and password for your single-sign-on account, and click OK. The Software Update Service — Account Details Accepted window is displayed.

Tip: Not sure if you have a single-sign-on account?

— You might have created an SSO account for the Customer Portal.

— A Carestream Dental Institute representative might have created an SSO account for you, in which case you would use your email address and the password mwonline or carestream (unless you changed your password).

— Your email address is always the login for your SSO account.

If your single-sign-on-account email address has not been verified, you will receive an email and be instructed to click a link to verify the email address and activate your account.
If you do not know your password and decide to reset it, the password will also be changed for other services accessed with that SSO.

Click OK.

If you do not have a single-sign-on account:

Select I need to create a Single-Sign-On account and click OK. The Software Update Service — Create Carestream Single-Sign-On Account message is displayed.
Read the message and click OK. The Single-Sign-On web page is displayed.
In the Register section of the web page, type your email address and a password, and re-enter the information to confirm it. Click Register. The Account Information window is displayed.
Select your region from the drop-down list, and type your account ID (CustomerID) and zip code and click OK. A message is displayed, stating that an email has been sent to you, and you must click a link in the email to activate your account.

Tip: To find your account ID/CustomerID number, launch SoftDent. From the Help menu, click About SoftDent. Click Show License Details. Locate the CustomerID number.

After you have clicked the link on the email verification page, close your web browser and return to the Software Update Service — Start Using the Software Update Service (SUS) window.
Type your email address and password, and click OK. The Software Update Service — Account Details Accepted window is displayed.
Click OK.