Claim Status Reports

eServices Claim Status Report

This report details the claims sent on a particular day while also including any claim errors encountered. Claim errors are noted with an error number in the Message # column along with a description at the bottom of the report. Only claims marked with a REJ and an error number are not forwarded to the insurance company by the clearinghouse. Contact eServices if any help is needed in handling a rejection or error.

To receive this report, you must have loaded, validated, and transmitted your claims to the eServices clearinghouse.

Accumulative Claim Status Report

This report is typically returned within three business days and lists any claim payment messages returned by insurance companies, as well as claims in which the insurance company acknowledges receipt.

To receive this report, you must have loaded, validated, and transmitted your claims to the eServices clearinghouse.