Manually Upgrading the Software

Shut down the FairCom Server before upgrading the software.

To manually upgrade the software on a workstation:

Select an option:

To install the software from the ISO file, verify that all programs on the workstation are closed, navigate to the folder where the Installer files are saved, and click the downloaded ISO file. The Directory window is displayed. Double-click InstallMenu.exe.

To install the software across the network, verify that all programs on the workstation are closed. Using your mapped drive, navigate to SoftDent\WSetup\WSETUPDVD on the server, and run the InstallMenu executable file.

The SoftDent Installation window is displayed.

If you are upgrading a workstation running Windows 10 or later, the AutoPlay window is displayed.

Click Run InstallMenu.exe. The User Account Control window is displayed.
Click Yes. The SoftDent Installation window is displayed.

Select Install SoftDent v19.1.2, FairCom (tm). The Carestream SoftDent Application Suite - InstallShield Wizard Welcome window is displayed.
Click Next. The Installing window is displayed as the software is updated.

One of the following might occur:

If the installer detects that the workstation does not meet the minimum requirements necessary to run SoftDent Scheduler v19, the Readiness Checker window is displayed.
The Readiness Checker verifies that your server or workstation meets the (minimum or recommended) system requirements for SoftDent Scheduler Software v19. It does not check any peripherals on your network.

A red x indicates an area where the workstation does not meet the minimum requirements. Click OK. The Carestream Application Suite—InstallShield Wizard window is displayed.

Click OK. The installation ends.

See the SoftDent Scheduler System Requirements for more information.

If the installer detects that the workstation meets only the minimum requirements necessary to run SoftDent Scheduler v19, the Readiness Checker window is displayed.

The Readiness Checker verifies that your server or workstation meets the (minimum or recommended) system requirements for SoftDent Scheduler Software v19. It does not check any peripherals on your network.

A yellow checkmark indicates an area where the workstation meets only the minimum requirements. Click OK. The Question window is displayed.

Do one of the following:

Click No to stop the installation. See the SoftDent Scheduler System Requirements for more information.
Click Yes to continue with the installation. Your system performance may not be optimal. The Installing window is displayed, and the software is updated.

When the update is finished, the Update Complete window is displayed.

Select Yes, I want to restart my computer now, and click Finish.
Repeat these steps on each workstation in your network.