SoftDent Scheduler can be installed as a single-user or multi-user program. In a single-user environment, perform a server installation. In a multi-user environment, perform a server and workstation installation.
The server is the host computer on which the software is installed, and it contains software system data. A workstation is a computer that must connect to the server to access system data, and on which the software is also installed. A workstation must be mapped to the shared drive of a server computer on which the software resides. For information about sharing and mapping drives and folders, see the documentation and online help provided with your Microsoft Windows operating system, or contact your network service provider (NSP).
If you are installing SoftDent Scheduler for the first time, please schedule an appointment with our Remote Software Installations team at https://gosensei.com/pages/support-softdent#installations. Our representatives are glad to assist you.
SoftDent, version 19.1.2, should only be installed on workstations running Windows 10 or later. Dedicated servers should run the Windows Server 2016 Standard or higher operating systems.
Before you begin:
Review a list of enhancements included and issues addressed in the latest release. For more information, see the SoftDent release notes.
Ensure that each computer in your network meets the minimum system requirements. For more information, see the SoftDent System Requirements.
Ensure the SoftDent folder on your server is a shared folder with full read and write permissions. See the documentation and online help provided with your Windows operating system for more information on sharing.
Check or reset your screen resolution to optimize your use of SoftDent. A minimum resolution of 1280 x 1024 is required.
Run a daily backup of important data, review this installation guide, and shut down all workstations.
Download the Installer files.
Beginning with version 19.0.1, the SoftDent Scheduler Installer is available via download from Carestream Dental's Dental Practice Management Software Download Service.
Save the SoftDent Scheduler installer file to your server computer, and then follow the procedures in this document to perform a new SoftDent installation.
To download the Installer file:
On your computer, go to https://softwaredownload.csdental.com/en-US. The Dental Practice Management Software Download Service login window is displayed.
Enter your customer ID and zip code,
and then click Submit. The
installer file download is displayed, along with instructions.
Click Download, and save the file to the default download location.
If the downloaded file is zipped (.zip), right-click and select Extract All.
To install SoftDent Scheduler for the first time, install the software in the following order:
Installing SoftDent Scheduler on the Server
Registering a New Software Installation
Installing SoftDent Scheduler on a Workstation