What's New in Version 18.0

SoftDent, version 18.0, includes enhancements in the following areas:

ePayments Secure

ePayments Secure gives your practice and patients additional credit card payment security.

Advantages of ePayments Secure include:

• No credit card numbers stored on your local computers

• Automatic settlement (no more manual settlement)

• New credit card chip reader/swiper/NFC machine

• Same workflow as existing ePayments

• You must purchase a new credit card chip reader/swiper/NFC device in order to use ePayments Secure. Contact your Carestream Dental representative for more details.

• New ePayments customers must use ePayments Secure. Existing ePayments users can continue to use version 1 and do not need to upgrade.

 

See ePayments Secure for more information.

 

Workflows and Roles

A "Workflows and Roles" section has been added to the online help. This section shows the general workflow within SoftDent for each role (for example, Front Desk Administrator, Dental Hygienist, and so on) in the practice and lists the tasks those team members perform.

 

See Workflows and Roles for more information.

 

"Name" and "Date Created" Fields Added to TeamTalk -- Notes Window

To help you organize and manage your TeamTalk messages, two fields—Name and Date Created—have been added to the TeamTalk -- Notes window (TeamTalk > General TeamTalk Lists). Use the slider to view all of the fields in the window.

 

 

See Using TeamTalk Options for more information.

 

Additional "Print Routing Slip" Options

You can now print the routing slip from several additional areas in the software.

A Print Routing Slip option has been added to the following areas:

• At the bottom of the Options section on the Express Bar in the Daybook window (the option is enabled when you select an appointment)

• At the top of the Appointment Card window

• On the Appointment Submenu (displayed when you right-click on an appointment in the schedule)

See Understanding Daybook Options, Editing Appointment Card Information, and Appointment Submenu Commands for more information.

 

"Reviewed By Dr." Checkbox and "Rev. By Dr." Column Added to Patient Clinical Notes Windows

A Reviewed by Dr. checkbox has been added to the Patient Clinical Notes window (Patient Chart > Clinical Notes > View Clinical Notes > Add), which enables the doctor to indicate that he has checked the clinical notes for the patient.

 

 

The Work Performed window (Patient Chart > Clinical Notes > Post End of Day Notes) and Patient Clinical Notes List window (Patient List > Clinical Management > View Clinical Notes) now contain a Rev. by Dr. column. A Yes is displayed in this column when the doctor has selected the Reviewed by Dr. option in the Patient Clinical Notes window.

 

   

 

 

 

 

See Adding Clinical Notes at the End of the Day, Editing Patient Clinical Notes, and Amending Patient Clinical Notes for more information.

 

"Modify Reviewed by Dr. Checkbox" Permission Added to Clinical Security Settings List

A Modify Reviewed by Dr. Checkbox security permission has been added to the Clinical Security Settings list. A user with this permission can check and uncheck the Rev. by Dr. checkbox on the Patient Clinical Notes window.

A Rev. by Dr -- Checked or Rev. by Dr -- Unchecked entry is made in the Transaction Audit Trail report each time the checkbox is selected or deselected.

 

See Clinical Tasks with Limited Access for more information.

 

Additional Options Added to Place of Service Drop-Down List

Nineteen options have been added to the Place of Service drop-down list to enable you to submit claims for services performed outside of the office.

 

The new options include:

01 Pharmacy	08 Tribal 638 - Provider Based Facility	18 Place of Employment - Worksite
02 Telehealth	09 Prison / Correctional Facility	19 Off Campus - Outpatient Hospital
03 School	13 Assisted Living Facility	20 Urgent Care Facility
04 Homeless Shelter	14 Group Home	49 Independent Clinic
05 Indian Health Service - Free Standing Facility	15 Mobile Unit	57 Non Resident Substance Abuse Treatment Facility
06 Indian Health Service - Provider Based Facility	16 Temporary Lodging
07 Tribal 638 - Free Standing Facility	17 Walk In Retail Health Clinic

 

The Place of Service drop-down list is located in the following windows: Transactions window (Patient or Account list > Transactions > Double-click a transaction), ADA/Transaction Codes List window (List > ADA Codes > Double-click a code), and the Claim window (List > Claim > Double-click a claim).

 

Viewable Area of Insurance Payments Window Increased

The viewable area of the Insurance Payments window has been increased to enable you to view more line items at one time.

 

 

See Posting Bulk Insurance Payments for more information.

 

New Features Video

View the latest software enhancements by accessing our videos on YouTube. In SoftDent, click Help > What's New Video. The Carestream Dental Institute YouTube channel is displayed in your browser.