Billing and Receivables > Handling Billing Statements

Suspending a Statement Preview to Resume Later

If, while previewing paper or electronic statements, you need to suspend the process, you can close the Paper Statements List or Electronic Statements List window and resume work later.

To suspend a statement preview:

1. Follow the steps described under Previewing and Printing Statements.

2. While previewing statements, click Close. A message is displayed, asking if you want to save your changes and resume later.

3. Click Yes.

4. To discard your changes, click No.

4. When you reopen the statement preview, a message is displayed, stating that the last preview session was suspended and asking if you want to resume the suspended session. Click Yes.