Submitting and Tracking Claims
Some patients may have medical insurance in addition to, or instead
of, dental coverage. Medical insurance often covers oral
surgery, TMJ and periodontal procedures, and emergency exams.
To submit medical claims, you must use a Current Procedural Terminology
(CPT) code and assign a diagnosis code. CPT codes are 10000—99999. Because reimbursement for
medical claims is dependent on both diagnosis codes and CPT codes, you
can specify up to four diagnosis codes per claim.
To submit medical claims:
Select List > Patient. Enter the patient’s name in the Find field and press Enter.
Click Transactions on the toolbar. The patient’s Transactions window is displayed.
From the patient Transactions window, click Submit Insurance on the toolbar. A message prompts you for the range of transaction dates to print on the claim. The first date defaults to the service date of the oldest procedure that has not been submitted, and the second date defaults to the most current date that has not been submitted.
Verify the date range and click OK. A message is displayed that informs you that a claim is being processed.
Click OK.
Click Close.