Utilities > Using Maintenance Menu Utilities
Run this utility to ensure that all patients linked to a particular insurance plan are displayed in the Patients Insured By List window.
To view the Patients Insured By List window, click Show Insured Patients in the Insurance Plan or Insurance co. List window.
To fix patient and insurance links:
Instruct the users to exit the software.
Select Start > All Programs > SoftDent Software > SoftDent Utilities. The SoftDent Login window is displayed.
Type your user name and password and click OK. The SoftDent Utilities window is displayed.
Select Maintenance > Fix Patient Insurance Link. The Repair Patient Insurance Links window is displayed. After the process is complete, a message is displayed.
Click OK.