Submitting and Tracking Claims > Resubmitting and Deleting Claims

Resubmitting a Previously Printed Claim Electronically

If a claim was not initially sent electronically (you submitted a paper copy), it can be re-sent electronically, if necessary.

To resubmit a previously printed claim electronically:

1. Select List > Patient. The Patient List window is displayed.

2. Select the patient, and click Transactions. The Transactions window is displayed.

3. Click Outstanding Insurance. The Claims window is displayed.

4. Select the claim, and click View Claim. The Claim window is displayed.

5. Click the Status tab.

6. Select the ECS option, and click OK.

7. Click Submit Primary. If a "This claim was sent electronically, Send Again?" message is displayed, click Yes.