Utilities > Using Maintenance Menu Utilities

Running the New Area Code Boundaries Utility

Run this utility to update area codes if the phone company changes your regional area code. Contact the phone company to acquire a list of exchanges affected by the new area code.

To update your area code boundaries:

1. Instruct all users to exit the software.

2. Select Start > All Programs > SoftDent Software > SoftDent Utilities. The SoftDent Login window is displayed.

3. Type your user name and password and click OK. The SoftDent Utilities window is displayed.

4. Select Maintenance > New Area Code Boundaries. The New Area Code Boundaries window is displayed.

5. Type the current and new area codes in the appropriate fields.

6. To add 1 as a prefix for the area code, select Add "1" prefix to this new area code.

7. If the practice will use the new area code, select Will the practice be using the new area code.

8. Type the name of the affected exchanges and select the appropriate checkbox to indicate which numbers are represented in the Exchange Information section.

9. Click Apply. A message asks you whether to apply the changes.

10. Click Yes. A message informs you of your selections.

11. Click Yes. A message informs you of the number of phone numbers that were updated.

12. Click OK. The New Area Code Boundaries window is displayed.

13. Click Close.

14. Restart the software.

If your practice remains under the old area code and your exchange file lists numbers affected by the new area code:If your practice remains under the old area code and your exchange file lists numbers affected by the new area code:Exchanges in the file receive a new area code and a "1" prefix for long distance (only if specified).

If your practice remains under the old area code and your exchange file represents numbers not affected by the new area code:If your practice remains under the old area code and your exchange file represents numbers not affected by the new area code:All exchanges in the file stay the same, and all exchanges not in the file receive the new area code and a "1" prefix for long distance (only if specified).

If your practice uses the new area code and your exchange file represents numbers changing to the new area code:If your practice uses the new area code and your exchange file represents numbers changing to the new area code:All exchanges in the file have their area code field removed because they will be local to the practice. All exchanges not in the file are assigned the old area code and receive a "1" prefix for long distance (only if specified).

If your practice uses the new area code and your exchange list represents numbers not affected by the new area code:If your practice uses the new area code and your exchange list represents numbers not affected by the new area code:All exchanges in the file receive the old area code and become long distance and receive a "1" prefix (only if specified). All exchanges not found in the file remain local and have the area code field removed.

Any phone number with an area code different from the current or new area code will not be changed:Any phone number with an area code different from the current or new area code will not be changed:All exchanges in the file receive the old area code and become long distance and receive a "1" prefix (only if specified). All exchanges not found in the file remain local and have the area code field removed.