Tracking Patients in the Office > Generating Patient Visit Statistics Reports

Setting Patient Visit Statistics Report Properties

The Patient Visit Statistics Properties window enables you to set:

• Time constraints for patient check in

• How early a patient must check in before an appointment

• Average time a patient should wait before being seated in the operatory

To set Patient Visit Statistics report properties:

1. Select Patient Visit Statistics from the System menu. The Patient Visit Statistics window is displayed.

2. Click Properties. The Patient Visit Statistics Properties window is displayed.

3. Type the seated late and seated very late minutes.

4. A patient is considered seated on time:If they change locations to the operatory before the time entered in the Seated "Late" after field. The default value is 10.

5. A patient is considered seated late:If they change locations to the operatory after the time entered in the Seated "Late" after field.

6. A patient is considered seated very late:If they change locations to the operatory after the time entered in the Seated "Very Late" after field. The default value is 15.

7. The seated late and seated very late times:Are used to calculate the percentage of patients seated on time, seated late, or seated very late. These calculations are displayed in the Seated "On Time," Seated "Late," and Seated "Very Late" columns of the Patient Visit Statistics report.

4. Type how early a patient should check in before an appointment in the Patient Check-in Time field. The default value is 0.

If the patient is not checked in before the value entered in the field:They are considered late.

The check in time is used to calculate the percentage of on time and late patients. These calculations are displayed in the On Time and Late columns of the Patient Visit Statistics report.

5. To exclude late patients from the report, check Exclude late arrival patients from the computation.

If this checkbox is unchecked:All patients (on time and late) are displayed in the report.

6. Type the expected average time a patient should wait before being seated in the operatory in the Avg Wait field. The default value is 10.

If the patient average wait time is exceeded:The text of the row containing the provider information is blue in the report.

7. Type the expected percent of patients who should be seated on time in the operatory in the % Seated On Time field. The default value is 50.

If the percentage of patients seated on time is not met:The text of the row containing the provider information is blue in the report.

8. Click OK.
   

Related Job Aid:

Generating the Patient Visit Statistics Report