Utilities > Using Report Menu Utilities

Running the SoftDent Error Log File Utility

Run this utility to correct a problem that occurred while running the software. This error log file contains records of any errors encountered while processing data files. If you encounter a problem, your technical support representative may suggest you print this file.

To run the SoftDent error log file utility:

1. Instruct all users to exit the software.

2. Select Start > All Programs > SoftDent Software > SoftDent Utilities. The SoftDent Login window is displayed.

3. Type your user name and password and click OK. The SoftDent Utilities window is displayed.

4. Select Report > SoftDent Error Log File. The Action Options window is displayed.

5. To print the file, select Print and click OK.

6. Delete this file after you print it.

6. Restart the software.