Transaction information is saved in the TRANS.DAT file. Report accuracy can be affected if this file contains dangling transactions — transactions that are no longer associated with an account or patient. If your receivables totals do not match, or if transactions appear on a report without an associated patient, the TRANS.DAT file might contain dangling transactions.
Reports that use information from the TRANS.DAT file — for example, the Transactions for a Period report, register reports, production reports, and collection reports could contain dangling transactions.
If you suspect your reports contain dangling transactions, contact Carestream support for assistance in resolving this problem.