Setting Up Accounts

Understanding Account Guarantors

Each account must have at least one person responsible for payment.

Guarantor 1 is the default responsible party for the account:Information for the responsible party must be entered on the Guarantor 1 tab of the Account window. This person does not have to be insured or be a patient in your practice. His or her sole function is to be responsible for account payment. Up to four account guarantors can be designated for each account. The billing statement is normally sent to Guarantor 1.

The second, third, and fourth guarantors:Used when alternative insurance is available.

The following list provides some guidelines when assigning a Guarantor 1 to an account:

• One patient on account:This individual is most often the Guarantor 1. If the patient is a minor or incapacitated, the Guarantor 1 can be the legal guardian.

• One insured patient on multi-patient account:The insured individual is typically Guarantor 1 for the account.

• Two to four insured patients on an account:The individual who wants to receive the bills is typically Guarantor 1. The remaining parties can be assigned Guarantor 2 through Guarantor 4. You can also indicate primary or secondary insurance on the Insurance tab of the Patient window.

• No Insured Patients On An Account:The individual who wants to receive the bills is typically Guarantor 1.