Accessing Support and Contacting Us

Accessing the Support Window

You can find answers to common questions by using the Support window.

To access the window:

  1. Select Support from the drop-down menu in the upper-right corner of the page, or click the Support icon. 

 

  1. Type search words in the Support Search field.  The Support window is displayed.

 

Accessing the Chat Window

Use the Chat window to contact Support immediately.

To use the Chat feature:

  1. In the upper-right corner of the window, click ? below your name.

  1. To access the Chat button, perform a search in the Support Search field.

  1. In the lower-right corner of the window, click Live chat and type your inquiry in the Message field.

    

  1. Click Start chatting.

 

Contacting Us

Use the Contact Us feature to ask questions, provide feedback, or report a bug.

 

Related Topics

Searching the Sensei Cloud ePrescriptions Getting Started Guide

Using the Online Help

Accessing the Carestream Dental Institute

Accessing The Exchange

Related Resources

Sharing Feedback

Using the UserVoice Web Portal