Performing Insurance Related Functions for a Patient

Resubmitting a Claim with Updated Insurance Information

When a patient's insurance plan or benefits change, it might be necessary to resubmit a previously-submitted claim with the updated information.

To resubmit a previously submitted claim:

1. On the patient's ledger, select the first procedure on the date of service for which the claim must be resubmitted.

2. Right-click, and select View/Resubmit Primary Claim. The Insurance Claim Information window is displayed.

3. Click Resubmit. The Reprint or Re-send Insurance Claim window is displayed.

4. Select Use Updated Information, and then verify the selected options in the window, and change as appropriate.

5. Click OK. The Insurance Submittal Information window is displayed.

6. Verify the details in the window, including the date in the First visit date current series field.

7. Click OK.