Accessing Delinquency Control in the Zuelke Financial Module

Use Delinquency Control to view and manage collection activity by patient or by insurance carrier.

To access the Delinquency Control options:

  1. From the Functions menu, select Delinquency Control. The Collections Activity window is displayed.

  2. You can select Functions > Zuelke Delinquency Control to access this window from the main OrthoTrac menu.

  1. The Patient tab includes the following fields:

  2. Patients Accounts with Balance Due betweenPatients Accounts with Balance Due between

    Select this option to display patient accounts with past due balances between the values you select from 1 to 30 days.

  3. Include Accounts 30, 60 and 90 days overdueInclude Accounts 30, 60 and 90 days overdue

    Select this option to display patient accounts that are 30, 60, and 90 days overdue.

  4. Patient Accounts with Promise DuePatient Accounts with Promise Due

    Select this option to configure the following information to display:

  5. Include Accounts Where Amount Due is equal to the Amount PromisedInclude Accounts Where Amount Due is equal to the Amount Promised

    Select this option to display patient accounts where the Amount Due matches the Amount Promised.

  1. The Insurance tab includes the following fields:

  2. Insurance Accounts with Balance DueInsurance Accounts with Balance Due

    Select this option to display insurance accounts with past due balances between the values you select from 1 to 30 days.

     

  3. Include Accounts 30, 60 and 90 days overdueInclude Accounts 30, 60 and 90 days overdue

    Select this option to display insurance accounts that are 30, 60, and 90 days overdue.

  4. Insurance Accounts with Promise DueInsurance Accounts with Promise Due

    Select this option to configure the following information to display:

  5. Include Accounts Where Amount Due is equal to the Amount PromisedInclude Accounts Where Amount Due is equal to the Amount Promised

    Select this option to display insurance accounts where the Amount Due matches the Amount Promised.

     

  6. You can select the Save as Defaults option to retain these settings.

  1. Click OK to generate the information. The Collections Activity window is displayed.

  2. Click Close to close the patient collection activity screen.

  3. Select one of the following reports:

  4. Collections report

  5. Open Promise report

  6. Paid Promise report

  7. Changed Promise report

  8. Deleted Promise report

 

Related Topics

Using the Functions Menu

Generating Statements Using the Zuelke Financial Module

Accessing Roll Options in the Zuelke Financial Module