Making a Support Call
If you cannot find an answer to your question in the online help or the Carestream Dental Institute, you can contact a support representative for assistance.
To facilitate your call, have the following information ready:
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Your customer ID number
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Model serial number
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Error code message
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When the issue started
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Whether the office has recently installed any updates
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Note: The customer ID number is also known as the client ID number, the support ID number, or the account number. |
